Print Page   |   Sign In   |   Join NAHAM
Patient Access Courses
Share |


NAHAM and BridgeFront Education  

NAHAM is proud offer top-notch patient access education through a new, exclusive partnership with BridgeFront. BridgeFront provides outcomes-based education to help patient access professionals improve operational performance across all dimensions of the revenue cycle. Through BridgeFront's online learning, you can customize your curriculum based on your needs, taking individual courses or utilizing themed bundles. 

Click on the category listings below to see course titles, descriptions, length, number of contact hours and price. Or, click here to see a complete list of courses.  



Individual Courses

Revenue Cycle 101: Foundational Concepts Curriculum


Revenue Cycle 201: Developing Skills


Revenue Cycle 301: Mastering Skills 


Revenue Cycle Annual Compliance


Medical Collection “Soft” Skills

Bundled Courses 

Work From Home Bundle 


HIPAA Bundle


Collections Bundle 


Patient Experience Bundle

NAHAM AccessKeys Bundle

CHAA Certification Preparation Bundle

CHAM Certification Preparation Bundle


If you are interested in purchasing whole curriculums of education for your entire Patient Access team and/or other groups of users, you can work directly with BridgeFront. Teams can utilize the Litmos Learning Management System to improve performance. Team leaders can build courses quickly, add/delete users, and create targeted learning plans for groups and individual learners. Learners can easily use their mobile devices and managers can run and share reports to monitor team learning progress. For more information, contact Terry Kile at


Positive Patient Identity Course 

Validating patient identity is crucial to the continuity of patient care, the reduction of patient record errors, and fraud to a hospital or care facility. Accurately identifying patients and linking them to the correct medical record is paramount to proper patient treatment. Errors due to inaccurate patient identification can lead to improper healthcare and high organizational costs. 

 This course will explore:

  • The importance of patient information and identity validation
  • Benefits of proper patient authentication
  • Fraud and abuse that can occur

This course was created by LifeMed ID in collaboration with NAHAM.  The course is worth 1 NAHAM Contact Hour. 

Patient Access Orientation Training Manual

Updated in December 2019, the NAHAM Introduction to Patient Access Services Manual reviews a variety of essential topics and serves as a resource during orientation and development for your front-end staff. Topics include Revenue Cycle Basics, Patient Access Services Overview, Finance and Insurance, Agencies and Government Regulations, Customer Service and more! Click here for a sample, and click here to purchase the complete manual.

NAHAM offers a discount for bulk purchases of 10 or more manuals; contact us for information.

CHAM Study Guide

The CHAM Study Guide reviews key information related to the various functions of patient services throughout the access continuum. The study guide includes the CHAM Examination Content Outline, sample test questions, a glossary of terms, and more. 


Community Search



© National Association of Healthcare Access Management
2001 K Street NW, 3rd Floor North: Washington, DC 20006
(202) 367-1125 :

Association Management Software Powered by YourMembership  ::  Legal  ::   Privacy Policy
Association Management Software Powered by YourMembership  ::  Legal