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The NAHAM Annual Conference Has Been Cancelled Due to COVID-19 Concerns


Like all of you, NAHAM has been paying close attention to developing news about COVID-19 (novel coronavirus). We place the highest priority on the health and safety of our members and our colleagues.


Based on current information from the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO), travel bans, shelter in place mandates, and the increased need for Patient Access leadership at this time, the NAHAM Board of Directors has made the difficult decision to cancel the NAHAM 46th Annual Conference, May 19-22 in Cleveland, OH.

While we regret cancelling the Annual Conference for the first time in 46 years, we are confident this is in the best interest of our attendees and exhibitors, as well as the communities you serve.

We understand that many of you rely on the valuable education, contact hours, and networking opportunities that the NAHAM Annual Conference provides. We are currently exploring ways we can provide you education and interactions in lieu of an in-person event. More details will be shared as soon as possible.


NAHAM is also aware of the financial concerns of all of our members and attendees in light of this unprecedented global crisis and requests your patience as we determine the best path forward for the association and the industry.


Thank you for being dedicated Patient Access professionals. NAHAM's annual recognition of Access Week will start on April 5. We encourage you and your staff to use this time to reflect on the important role you play in our healthcare system. Although your Access Week may look different than originally planned, we can all still come together as a community. Use our Access Week resources to help your team during this unprecedented time.


We apologize for any inconvenience the Annual Conference cancellation may cause to you and your facility. We look forward to the return of the Annual Conference, May 11-14, 2021, in San Diego.


Thank you for your patience and understanding as we navigate the next few weeks.


If you have any questions, please email NAHAM directly at

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