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NAHAM Membership

Patient access services professionals are those individuals who work in admissions, registration, scheduling, revenue cycle management, patient finance, guest relations and other related areas. All patient access services professionals interested in career growth, creativity, and personal achievement will benefit from the many resources and opportunities available through NAHAM.


Patient Access, and your role in the patient experience, is evolving. As your job description changes and your impact on your facility’s overall performance continues to increase, ensure you have comprehensive tools and resources to help you thrive by joining NAHAM. 





NAHAM's growing community of patient access professionals represents all facility types in the healthcare continuum.


Patient Access Facilities Include:


  • Hospitals & Health Systems
  • Physicians' Offices
  • Clinics
  • Long-Term Care
  • Surgery Centers
  • Ambulatory Surgery Centers
  • Rehabilitation Centers
  • And more (Mental health, psychiatric, behavioral, correctional, drug treatment, adolescent, endoscopy centers, etc.)


Membership Types and Rates

Active Membership

Active Members of NAHAM have responsibility for managing departments and or staff teams, delivering training, or providing consulting services within the healthcare access continuum. These members are entitled to one vote in NAHAM elections, to serve as a member of a committee and, when also certified, to hold office or serve as chairperson of a committee. Learn more »

Membership Type





Suited for those in management level overseeing departments and staff teams

Eligible for both CHAA and CHAM



Associate Membership

Associate Membership is designed for those working in non-supervisory front line staff positions in a healthcare setting who are responsible for collecting information from incoming patients regarding services needed. This membership category is also for undergraduates currently enrolled in an accredited academic institution. Learn more »

Membership Type





Suited for those in non-supervisory positions with at least one year of experience OR currently enrolled in an institution aiming for a healthcare-related degree

Only eligible for CHAA

$60 (eligible for three month payment plan)


Business Partner Membership

This membership is for businesses who serve the healthcare industry with particular relevance to patient access services. Membership offers discounts on advertising, exhibiting at the Annual Conference and more. Learn more »


Honorary Membership

Honorary Membership is limited to a retired person who has demonstrated dedicated service to the Association or the patient access services field. Upon approval by the Board of Directors, these members shall be exempt from dues. Honorary Members are not be entitled to vote or hold office, nor serve as a committee Chair, but may serve as a committee member.

Download an Honorary Membership Application




See what your colleagues have to say about membership in NAHAM:


Join NAHAM for Valuable Educational and Career Support! Increase your professionalism, improve your skills and enhance your knowledge with:

  • The Certified Healthcare Access Manager (CHAM) Credentialing Program - A supervised examination program for defining the standards healthcare access management must meet.

  • The Certified Healthcare Access Associate (CHAA) Examination - A supervised examination for refining the knowledge and skills of the healthcare access associate.

  • An Annual National Educational Conference and Exposition, with regional meetings and the opportunity to participate on a committee.

  • Educational Scholarships and Awards.

Enhance Your Career - network with your peers via the:

  • Membership Directory - containing information pertaining to your colleagues across the United States as well as members located in Canada.

  • Job Line - learn of new positions and services available in the industry.

  • Annual Educational Conference and Exposition.

  • Committees and Regional Activities - conducted by NAHAM's affiliate organizations.

  • Access Forum interactive member to member community tool.

  • Presence on Facebook and LinkedIn, professional and social networking sites.

Stay Informed - keep on top of the latest regulations and guidelines affecting patient access matters through NAHAM's publications:

  • The NAHAM Management Journal - a quarterly source of authoritative and educational information.

  • Connections - NAHAM's newsletter with timely updates information about your national association.

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