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Patient Experience is Customer Service

Wednesday, July 25, 2018

1:00 pm ET 


Presented by:

Joanna Taguinod, CHAA, CHAM
Business Operations Manager for Interpreter Services

Regions Hospital





Patient Experience is an area of focus in healthcare. As the front line staff, we have an incredible impact on the patient and their experience. Be aware of distractions that are present and learn what we can do to focus more on our patient/customer. Customer Service makes a lasting impression in all interactions regardless of who the customer is. Join us for this webinar to increase your awareness of the patient experience!


NAHAM Members: $0

Non-members: $25


Receive one (1) contact hour. 

*Please note that membership is not required to purchase this webinar, but you will need to have a NAHAM website login to access the online store. 

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