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Lapsed NAHAM Certification

Miss your CHAA or CHAM recertification deadline? The Retroactive Certification Maintenance Program can help Patient Access professionals retain certification if the recertification deadline has passed. The program requires documentation of continuing education activities for the time period(s) that should have reported for maintaining certification. The Retroactive Certification Maintenance Program works as follows:

 

Contact Hours must be documented and submitted for the educational time frame(s) that would have been filed had the individual participated in the regular Certification Maintenance Program. Eligibility note: if your certification lapsed more than 2 recertification cycles ago, you must retake the exam. 

 

If you are unsure about which cycle(s) you have missed please email info@naham.org with the subject line of "Retroactive Maintenance" for assistance.

 

  CHAA Example:   If one earned their CHAA credential in 2016 but did not participate in the Certification Maintenance Program, their credential expired on April 30, 2018.  To earn back their credential they may participate in the Retroactive Maintenance Program by submitting evidence of at least 30 continuing education hours earned between April 1, 2016 and March 31, 2018.  This must include the full name or description of each learning activity, the number of hours of each activity, and the date each activity was completed.  This information would need to be reported on the application form and be accompanied by the $125 processing fee.

 

As a reminder, the CHAA certification cycle is a two year cycle.  If one earned their credential in an even numbered year (2012, 2014, 2016, etc.) they renew in an even year.  If one earned their CHAA in an odd numbered year (2013, 2015, 2017, etc.) they renew in an odd year.  The deadline for CHAA will always be April 30 of the applicable year.

 

   

CHAM Example:   If one missed filing for the 2016 CHAM certification maintenance period and wished to earn back their CHAM credential through the Retroactive Maintenance Program, they would need to submit evidence of a minimum of sixty (60) contact hours earned between June 1, 2016 and May 31, 2018. Ten (10) of these hours must be NAHAM-approved contact hoursFees for each cycle missed: $175 for NAHAM members; $350 for nonmembers. 

As a reminder, the CHAM certification cycle is a two year cycle.  If one earned their credential in an even numbered year (2012, 2014, 2016, etc.) they renew in an even year.  If one earned their CHAM in an odd numbered year (2013, 2015, 2017, etc.) they renew in an odd year.  The deadline for CHAM will always be June 30 of the applicable year.

 

 

Alternatives to Participation in the Retroactive Certification Maintenance Program:

1.  Retake the examination.

2.  Loss of the credential.

Click here to access the CHAA Retroactive Maintenance Application

Click here to access the CHAM Retroactive Maintenance Application

*Please note that you need to fill out one application per missed cycle.


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