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Industry Standards Committee
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The NAHAM Industry Standards Committee manages and maintains the NAHAM AccessKeys and all associated products (User’s Guide, Pre-Registration Tiers, Data Source Guide and etc). The committee is charged with regularly reviewing the Keys ensure appropriate definitions and benchmarks. The committee facilitates the annual AccessKeys award and is charged with regular education around the AccessKeys to NAHAM members through the Access Management Journal articles and webinars.


Committee members participate in these types of activities:

  • Review and recommend updates to the AccessKeys KPIs and User’s Guide descriptions
  • Review the AccessKeys award criteria, make recommendations for updates or changes, and review AccessKeys applications annually
  • Plan, facilitate, participate in and/or lead quarterly AccessKeys education (typically webinars)
  • Plan and facilitate and/or draft quarterly AccessKeys articles for the Access Management Journal
  • Consider new KPIs or supplemental materials for the AccessKeys
  • Serve as a resource to members looking for assistance with the AccessKeys 

Committee Members

Stephanie Benintendi (Committee Chair), Term concludes May 2020

Robyn Berg, Term concludes August 2021

Michael Cobb, Term concludes August 2020

Michelle Fox, Term concludes August 2021

Kimberly Huffman, Term concludes August 2021

Julie Kay, Term concludes August 2020

Terry Kile, Term concludes August 2021

Suzanne Lestina, Term concludes August 2020

Lynn Otani, Term concludes August 2020

Craig Pergrem, Term concludes August 2020

Paige Popp, Term concludes August 2020

Melissa Salyer, Term concludes August 2020
Rich Wade, Term concludes August 2021

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