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Education Committee
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The Education Committee develops, implements, and coordinates association education activities. These include webinars, contact hour assignments, CHAM and CHAA preparation materials, conference, and other education initiatives. Members in ambulatory care settings are strongly desired for this committee.


Committee members are responsible for the following activities: 

  • Determining the educational needs of the membership (as identified through needs assessments and feasibility studies) and identify or develop resources and delivery modalities to address those needs
  • Assess current educational offerings and partnerships and monitor the ongoing effectiveness of all educational activities
  • Provide updates to educational offerings as necessary
  • Develop certification preparation material while remaining independent from the Certification Commission
  • Oversee the following education activities:
    • Webinars
    • Contact Hour Approvals
    • CHAM and CHAA Study Guides
    • Community College Partnerships
    • Other education initiatives
  • Serve as a resource for NAHAM Leadership on matters of:
    • Education strategic planning
    • Educational programming development and delivery
    • Contact hour evaluation and award
    • Instructional techniques and training manuals
    • Instructor recruitment, training, and evaluation including conflict of interest management
    • Subject Matter Expert recruitment and management

NAHAM 2020-2021 Education Committee Roster:


Kiowa Grove (Committee Chair), Term concludes May 2022

Training and Development Analyst 
Spectrum Health
Big Rapids, MI


Shawnna Combes, CHAA, Term concludes July 2021

Patient Access Director 

Jennie Stuart Medical Center 

Hopkisville, KY


Donald Drummy, CHAM, Term concludes July 2021 
Specialty VP, Revenue Cycle
Accel Claims
Atlanta, GA

Rosita Green, CHAM, CRCP-I, CPXP, Term concludes July 2021
Director, Registration 
Doctors Community Hospital
Lanham, MD

Annie Harper, Term concludes July 2022
Patient Access Manager
CCM Health
Montevideo, MN


Sarah Hartwig, Term concludes July 2021

System Director Patient Access

Regional Health

Spearfish, SD


Jackie Jordan, MBA, CHAM, CHFP, Term concludes July 2021
Manager of Patient Access
Kadlec Regional Medical Center
San Diego, CA

Misty Kitzul, CHAA, Term concludes July 2022
Spec, Training and Development Sr 
Grand Rapids, MI

Lorraine Lodigiani, Term concludes July 2022 
Manager Patient Access
Connecticut Children's
Hartford, CT


Sarah McCarthy-Todd, CHAA, CHAM, Term concludes July 2021

Revenue Cycle Education
Spectrum Health
Grand Rapids, MI

Elkin Pinamonti, CHAM, Term concludes July 2021
Assistant Director, Regional, Patient Access

Novant Health
Winston Salem, NC


Shauna Wardrop, Term concludes July 2021
Corporate Development 
Cardon Outreach
Spring, TX

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