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Member Spotlight: Autumn Heaster 

Author: Autumn Heaster

Date: September 2020

 

NAHAM Connections Podcast Episode 3: Lessons From COVID-19 

Author: Elizabeth Reason, MSA, CHAM, CBCS

Date: August 2020

 

Member Spotlight: Audrey Green, CHAM 

Author: Audrey Green, CHAM

Date: August 2020

 

Strategies for Obtaining Race and Ethnicity in Today's Environment 

Author: Kiowa Grove, CHAA, CRCR

Date: August 2020

 

Member Spotlight: Jackie Jordan, MBA, CHAM, CHFP 

Author: Jackie Jordan, MBA, CHAM, CHFP

Date: July 2020

 

COVID-19: Now What? 

Author: Regan Engelhardt, CHAM

Date: July 2020

 

Leaders for the Future 

Author: Jill Sutton, SVP, Enterprise Talent Development; and Denis Lambert, Director, Enterprise Talent Development

Date: June 2020

 

NAHAM Connections Podcast Episode 2: Intentions of a Leader: Embracing a Remote Workforce 

Author: Michael Borge, Janelle Stout and Cynthia Yerger

Date: June 2020

 

Staff Engagement Leading to Positive Patient Engagement 

Author: Judi Steckler, CHAM

Date: May 2020

This feature was originally published in the Q2 2020 Access Management Journal and is available to NAHAM members only. 

 

NAHAM Access Month 2020: A Recap 

Author: NAHAM Staff

Date: May 2020

 

Is There a Model for Producing an Award-Winning Company Culture? 

Author: Tim Burningham

Date: May 2020

This feature was originally published in the Q2 2020 Access Management Journal and is available to NAHAM members only. 

 

How Relationships Build a Positive Work Culture 

Author: Maria Romeo, MBA, CHAM, CRCR

Date: May 2020

This feature was originally published in the Q2 2020 Access Management Journal and is available to NAHAM members only. 

 

From Admitting Clerk to Patient Access Professional: I Do This on Purpose 

Author: Kim Huffman, BA, CHAM

Date: May 2020

This feature was originally published in the Q2 2020 Access Management Journal and is available to NAHAM members only. 

 

Disasters: There Is No Such Thing as Being Too Prepared 

Author: Brenda Sauer, RN, MA, CHAM, FHAM

Date: April 2020 (republished from the Q1 2014 Access Management Journal)

 

Patient Access Services as a Career 

Author: Dennis Smith

Date: April 2020

 

NAHAM Leadership Profile: Teri Bell, CHAM 

Author: Teri Bell, CHAM

Date: April 2020

 

NAHAM Access Week 2020: What Does It Mean That Patient Access Starts With You? Part 1 

Author: NAHAM Members

Date: April 2020

 

NAHAM Access Week 2020: What Does It Mean That Patient Access Starts With You? Part 2 

Author: NAHAM Members

Date: April 2020

 

NAHAM Access Week 2020: What Does It Mean That Patient Access Starts With You? Part 3 

Author: NAHAM Members

Date: April 2020

 

So Happy Together — Surviving in a Work From Home Environment 

Author: Susan Milligan, CRCR, CHAM

Date: March 2020

 

Patient Access Leaders Tell Important Stories at Conference 

Author: Originally Published by Relias Media

Date: March 2020

 

NAHAM 46th Annual Conference Session Preview: Changing the Tone of Patient Access at Floyd Health

Author: Yolanda Miller, BSHA, CHAM

Date: March 2020

 

NAHAM 46th Annual Conference Session Preview: Leadership: Pay It Forward

Author: Cathy Pallozzi, CHAM, CCS

Date: March 2020

 

NAHAM Education Committee: 2020 Initiatives

Author: Cerene Willett, CHAM

Date: January 2020

 

Patient Access Onboarding, Training, and Career Ladder

Author: Ann Savage

Date: December 2019

 

Why Don't My Employees Like Me?

Author: Robert W. Sigler

Date: December 2019

 

Why I'm a NAHAM Member

Author: Wendy Roach, RDMS, CHAM

Date: November 2019

 

The Experience of a Lifetime

Author: Jessica Sklenar, MPA, CHAA

Date: September 2019

 

Congratulations to Dale Williams Scholarship Award Winner Kevin Jennings

Author: Kevin Jennings

Date: August 2019

 

Paths to Success for Patient Access Personnel

Author: Michael Borge, Sr. 

Date: August 2019

 

Reflections on 45 Years of NAHAM and Its Key Milestones

Author: NAHAM Staff

Date: August 2019

 

Why Certify? A Conversation with Deborah Dehnhoff Krofa, CHAM, CHAA

Date: May 2019

 

The Case for NAHAM Certification

Author: Cole McCallum, RT(R)(CT)

Date: May 2019

 

Challenges of Hiring and Retaining Staff in Patient Access

Author: Giovanna Losacco

Date: December 2018

 

Struggling with Retention and Employee Satisfaction? The Answer: Invest in Your Employees

Author: Tim Holland, CHAM

Date: May 2018

 

Managing the Intergenerational Workforce: A Challenge for the Ages

Author: Amy Globe

Date: March 2018

 

Stabilize Your Staffing Model with Modern Compensation Evaluations

Author: Stacy Calvaruso, CHAM

Date: November 2017

 

Succession Planning for Access Professionals

Author: Nicole Fountain, CHAM

Date: May 2017

Recipient of the 2018 Doris E. Gleason Publications Award

 

Your Most Valuable Asset

Author: Cecelia Russell, CHAA

Date: May 2017

 

Why You Need a Workplace Cell Phone Policy

Author: Claudia St. John, SPHR

Date: May 2017

 

Leading through Change: A Conversation with Nicole Fountain

Date: March 2017

 

Managing a Protected Employee

Author: Claudia St. John, SPRH

Date: December 2016

 

Empowered Employees, Better Patient Care

Author: Robert Grant

Date: July 2016

 

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9/9/2020 » 9/30/2020
The NAHAM Online Experience: Live and on-Demand Education Inspired by the 46th Annual Conference

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