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Patient Access Certification
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Certification is the best way to enhance your skillset and stature within the Patient Access industry. Showcase your knowledge, problem-solving abilities, and dedication to Patient Access by becoming a Certified Healthcare Access Associate (CHAA) or Certified Healthcare Access Manager (CHAM).

 

Certification validates that your knowledge and skills align with industry standards – showing that you are a reliable, accountable, and trusted Patient Access professional dedicated to improving patient experience. Studies show that certified professionals are paid more than their non-certified counterparts, are more productive in their work, and feel a greater sense of ownership in their career.

 

 

Top benefits of becoming certified: knowledge gained from exam, enhanced career opportunities, eligibility for higher salary       

 

 

 Learn more about applying for the CHAM or CHAA examination and certification maintenance in our Certification Manual or click on the appropriate credential icon below. Not sure which certification is right for you? Learn more about the differences between CHAM and CHAA

 

Certified Healthcare Access Manager logo
Certified Healthcare Access Associate logo

Job Title:Manager-level or above individuals

 

Job Title:Associate-level individuals

Professional Experience:Two (2) years management experience in the healthcare or finance industry

Professional Experience:One (1) year in healthcare or finance industry or successful completion of an accredited college program in healthcare

 

References:Signature of one (1) supervisor or course instructor/adviser and one (1) CHAM certified individual

References:Signature of one (1) supervisor or course instructor/advisor

Education:High school diploma or GED equivalent plus 90 professional development contact hours earned within the past three (3) years; or a four-year degree from an accredited institution in healthcare, business, or related field

 

Education:High school diploma or GED equivalent plus 30 professional development contact hours earned within the previous two (2) years; or an associate degree from an accredited institution

 

 

 

Said one recently-certified CHAA, “I encourage all employees in my department to study for this exam and take it as soon as they are eligible.”

 

 


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