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CHAA Certification Application and Exam
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Certified Healthcare Access Associate (CHAA) 



Take the first step toward earning the Certified Healthcare Access Associate (CHAA) credential. NAHAM established the CHAA certification to promote the highest standards of Patient Access services through the credentialing of those working as healthcare access associate.

Through the CHAA examination, candidates demonstrate proficiency by answering examination questions that evaluate their knowledge of facts, concepts, and processes required to complete the tasks related to Patient Access foundations, pre-arrival, and arrival. 


Use our Certification Manual to learn about certification, what certification is right for you, how to apply and maintain your certification.


Testing Window Application Timeline
January apply between September 1 and November 30
April apply between December 1 and February 28
July apply between March 1 and May 31
October apply between June 1 and August 31







Please click links below to learn more. 



Application Information

Exam Information

Maintaining Your Certification



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