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NAHAM 47th Annual Conference Call for Learning Lab Proposals

May 11-14, 2021

San Diego, CA


You are invited to submit a proposal to present at the NAHAM 47th Annual Conference. We are seeking inspiring presenters to share critical information and practices with patient access management professionals from around the nation. The theme for the 2021 event has not yet been determined, but will be shared in August.


Critical Dates

    • The deadline for submissions is October 9, 2020
    • Accept/decline letter will be sent via email by December 11, 2020.
    • Deadline to accept speaking invitation is December 18, 2020. 
    • Presentation due to NAHAM by Friday, February 19, 2020.  All accepted Learning Lab presenters are required to submit their PowerPoint presentations to NAHAM in advance of the conference for review by the conference committee. Failure to do so may result in your learning lab session being removed from the schedule. 

    Potential Themes for Learning Lab presentations:

    • Career Development & Leadership (Resume Building, Mentoring, Inspiring Employees, Training, Education)
    • Change Management
    • Facility Based (Ambulatory, Hospitals & Health Systems, Physicians' Offices, Clinics, Long Term Care, etc.)
    • Innovation (Process Improvement, New Service Lines, Interorganization Collaboration)
    • Operations (Scheduling, Regulatory, Joint Commission, Competencies, Recruitment)
    • Resource Implementation (Standards and KPIs, AccessKeys, NAHAM Resources/Toolkits, Other Tools)
    • Technology (AI, Kiosks, Call Center, etc.)
    • Miscellaneous/Other

    Vendor Submissions 

    Vendors should only submit proposals in partnership with Patient Access professionals. Independent vendor submissions will not be considered for presentation.  


    Why Should You Present a Learning Lab?


    Benefits of presenting at the 2021 NAHAM Annual Conference include:

    • One free conference registration per presentation; panel presentations will determine which individual gets the free registration
    • Recognition by your colleagues
    • Contribution to your profession
    • Personal professional development
    • Networking, exposure, and new professional contacts
    • Recognition for providing credible and accredited education, enhancing your resume
    • Presenters earn contact hours good toward certification maintenance

    Presentation Types:

    Learning Labs: Maximum of four presenters. These presentations are reserved for individuals working in the field of Patient Access and will account for the majority of the educational content to be offered at the conference. Each concurrent workshop session will be 1.25 hours. Presentation material should be planned for approximately 60 minutes to allow some time for discussion and questions. All workshops MUST be free of any commercial bias and will be monitored for compliance. Note: In the event that there are several concurrent workshops papers submitted on the same topic, NAHAM may elect to create a session panel with equally timed presentations during one concurrent workshop session.

    Lightning Learning: These session blocks were developed to provide quick, interactive learning opportunities for our attendees. We encourage presentations of all types, especially those that are more hands-on in nature. 
    These presentations are reserved for individuals working in the Patient Access field. Each concurrent workshop session will be 45 minutesAll workshops MUST be free of any commercial bias and will be monitored for compliance

    Learning Lab presenters are encouraged to consider innovative presentation and discussion ideas. Interactive sessions are welcomed for both presentation types.


    One complimentary registration will be provided per presentation. Panel presentations will need to determine which individual receives this registration.


    Please note that Learning Lab presenters will be responsible for their own hotel reservations and costs.  


    Proposal Evaluation

    The NAHAM Conference Committee will evaluate your proposal based on the following criteria: 
    • Topical Significance
    • Innovation 
    • Relevancy of Learning Objectives
    • Session would be of importance and interest to attendees 
    • If you have presented at NAHAM in the past, your session evaluations will be considered. 

    Community Search


    more Calendar

    9/9/2020 » 9/30/2020
    The NAHAM Online Experience: Live and on-Demand Education Inspired by the 46th Annual Conference


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