Print Page   |   Sign In   |   Join NAHAM
Board of Directors




President - Term concludes: May 2020
Catherine Pallozzi, CHAM, CCS
Director, Patient Access
Albany Medical Center
Albany, NY 
Position Description



Immediate Past President - Term concludes: May 2020
Elizabeth Reason, MSA, CHAM, CBCS
Lake Huron Medical Center
Director of Patient Financial Services
Port Huron, MI 48060
Position Description



Vice President - Term concludes: May 2020
Michelle Fox, DBA, MHA, CHAM
Director Revenue Operations/Patient Access
Health First
Rockledge, FL
Position Description



Secretary-Treasurer - Term concludes:  May 2020
Teri Bell, CHAM
Patient Access Manager
Bassett Medical Center
Cooperstown, NY
Position Description



Executive Delegate - Term concludes:  May 2020
Patti Consolver, CHAM
Senior Director
Texas Health Resources
Arlington, TX
Position Description



Certification Commission Chair - Term concludes:  May 2020
Gina McKenna, CHAM
Vice President, Revenue Cycle, Patient Access
CHRISTUS Trinity Mother Frances Health System
Tyler, TX


Membership Committee Chair - Term concludes:  May 2021

Danielle Andujar, MBA, CHAM

Assistant Director

Patient Access, Greater Charlotte and Coastal Markets
Novant Health
Charlotte, NC



Policy Development & Government Relations Committee Chair - Term concludes: May 2020
Yvonne Focke, CHAM
Director, Revenue Cycle & Integrated Care Services
Advanced Patient Solutions
Loveland, OH


Strategic Projects Committee Chair - Term concludes:  May 2020
Wendy Roach, RDMS, CHAM
Director, Patient Access
Advocate Good Shepherd Hospital
Barrington, IL


Publications Committee Chair  - Term concludes: May 2021
Kim Carpenter, CHAM
Manager, Patient Access
Mercy Springfield
Springfield, MO


Education Committee Chair - Term concludes:  May 2020
Cerene Willett, CHAM
Systems Manager Revenue Cycle Operations
Health First 
Rockledge, FL



Industry Standards Committee Chair - Term concludes: May 2020
Stephanie Benintendi, MBA, CHAM
Director, Finance and Operations, Network of Care

Children's Hospital Colorado

Aurora, CO 



Southwest Regional Delegate - Term concludes:  May 2020
John Timothy Holland Jr., CHAM

Director of Admission Services
Christus Trinity Mother Frances Hospital
Tyler, TX

States Served: Texas, New Mexico, Colorado, Oklahoma, Utah, Arizona, Nevada, California, Hawaii


Central Regional Delegate - Term concludes:  May 2021

Cindy Hagenow, BSM, CHAM
Director, Patient Access
Mercy Clinic
Springfield, MO

States Served: Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, South Dakota



Midwest Regional Delegate - Term concludes:  May 2021

Rozanne Hickok, CHAM 

Director, Patient Access
Lutheran General Hospital
OakBrook, IL

States Served: Kentucky, Illinois, Indiana, Ohio, Michigan, Wisconsin


Southeast Regional Delegate - Term concludes:  May 2021

Cheryl Bucz, CHAM, CHAA

Main Registration Supervisor

Baxter Regional Medical Center

Mountain Home, AR

States Served: Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Virginia, West Virginia



Northeast Regional Delegate - Term concludes: May 2020

Judi Steckler, CHAM
Patient Access Manager
New York Presbyterian Brooklyn Methodist Hospital
Brooklyn, NY

States Served: Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York, Pennsylvania, Maryland, New Jersey, Delaware, Washington, DC


Northwest Regional Delegate - Term concludes:  May 2020
Jackie Jordan, CHAM
Manager, Patient Access

Kadlec Regional Medical Center
Richland, WA

States Served: Alaska, Idaho, Montana, Oregon, Washington, Wyoming


NAHAM Ambassador
Maxine Wilson, CHAM
Clinton, TN or


Executive Director
Kirsten Shaffer, CAE
NAHAM Headquarters
Washington, DC 20036


Community Search



© National Association of Healthcare Access Management
2025 M Street NW, Suite 800: Washington, DC 20036
(202) 367-1125 :

Association Management Software Powered by YourMembership  ::  Legal  ::   Privacy Policy
Association Management Software Powered by YourMembership  ::  Legal