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NAHAM AccessKeys Bundle

NAHAM is proud to announce a new, exclusive partnership to bring together the NAHAM AccessKeys ®  and BridgeFront. BridgeFront provides outcomes-based education to help patient access professionals improve operational performance across all dimensions of the revenue cycle. Through this partnership, individuals who determine how their facility performs against the AccessKeys ®  benchmarks, can then take part in BridgeFront's online learning. NAHAM members benefit from customized curriculums mapped to the AccessKeys ® KPIs, and the ability to track and trend monthly data compared to their education progress. 


The bundle is available for $100 for NAHAM members and $135 for non-members.  


Click here to purchase. 
Please note that you must be logged in to the NAHAM website to access the online store. A membership is not required, but you will need to create an account on the NAHAM website if you do not already have one.


The bundle includes these courses:  



Patient Intake Points Within Healthcare V6
Patient Intake Methods V6
Master Patient Index Search and Assignment V6
Patient Interviewing Techniques V6
Getting Correct Information from Patients and Guarantors V6
Gathering Essential Visit Information V6
Medical Necessity Concepts and the ABN V5
Explaining the ABN to Medicare Beneficiaries V5



The Collection Flow V6
Payment Options and Solutions V6
4 Steps of Requesting Payments from Patients V6
Assumptions, Presumptions and Misconceptions in the Collection Process
Triaging for Better Collections
Breaking Down Communication Barriers During Collection Process
Matching Communication Styles for Improved Collections
Understanding the Stages of Patient Collections
Strategies for Handling Payment Objections
Quality Assurance Methods in the Collection Process

Patient Engagement 

The Exceptional Patient Experience - 16 Rules to Live By

Essentials of Telephone Communication Skills
Ten Principles of Positive Collaboration and Teamwork in Health Care
Keys to Professional Email Communication

Keys to Effective  Communication

Matching Communication Styles for Improved Collections 


Critical Steps in Payer Identification V6
Reading an Insurance Card V6
World of Medicare V5
Your Office in the World of Medicare V5
Introduction to Medicaid V5
Introduction to TRICARE and CHAMPVA V5
Health Insurance Plans and Participation Basics V6
Introduction to Medicare Advantage Plans V5
Insurance Verification Terminology V5
Insurance Verification Process Step by Step V5
Introduction to Coordination of Benefits V6
Determining Coordination of Benefits V6
Introduction to Medicare Secondary Payer and Medicaid COB V5
MSP Determination Process V5
MSP Requirements Documentation V5
Multiple Plan COB Determination Process V5
Why Coordination of Benefits Matters V6
Medicare Secondary Payer V6
Medicare Secondary Payer Practice Scenarios V6
Interpretation of Medicare Secondary Payer V6


Community Search


more Calendar

9/9/2020 » 9/30/2020
The NAHAM Online Experience: Live and on-Demand Education Inspired by the 46th Annual Conference


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