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Patient Access: The Quest for Greatness
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Patient Access: The Quest for Greatness

Presented by: Elizabeth Hand, BS, ML, CHAM, Access Learning Consultant, INTEGRIS Health
Contact Hours: 1.0 NAHAM Contact Hours
Recorded: November 13, 2012

This webinar chronicles a journey taken over the past three years to change the culture and path of the Patient Access field. The focus is directed toward changing the perception of Patient Access as a profession. Highlighted areas of focus include: Leadership, Past and Current Roles of Patient Access (and how this affects applicants), New Employee Onboarding, Continuing Education and Development of seasoned employees, and Building Succession and Developing Leaders from within the Patient Access Departments. 

*NAHAM membership is not required to view webinars, but you must be logged onto the NAHAM website to access the online store.

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