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Optimizing Self-Pay Account Resolution
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Thursday, July 6

1:00pm Eastern



Effectively structuring financial counseling teams and processes can dramatically impact your bottom line. Novant Health allocates responsibilities of financial counseling across the system while utilizing propensity-to-pay scoring and autodialing technology to increase efficiencies. This structure also assists with 501r compliance.


Presented by: 

Danielle Andujar, CHAM
Assistant Director, Patient Access
Novant Health


Danielle Andujar oversees the patient access, financial counseling, and cashiering functions at six acute care facilities and two outpatient rehab sites for Novant Health’s Greater Charlotte and Coastal Markets. She has been with Novant Health for 7 years. Prior to that, she worked for HCA in Florida as a patient access manager and management consultant. She holds a Bachelors of Health Services Administration from the University of Central Florida and an MBA from Columbia Southern University. 


This webinar will provide one (1) NAHAM-approved contact hour. It is $25 for non-members and free for members. 


Register Today!

*NAHAM membership is not required to view webinars, but you must be logged into the NAHAM website to access the online store. 

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