Scheduling / Authorization

Wed, 20 Dec 2023 19:52:34 GMT

Hello friends – I hope you are doing well and getting ready for the holidays!

I had someone reach out to me for an Epic question need some industry insight (please) in regards to scheduling and authorizations 😉 I know a BIG ask!

Hospital / Organization
Do you schedule first, then Authorize?
Does your team work out of both Patient and Referral WQs? If so, why?
Do you have Epic set up to drive the order simultaneously to scheduling and to auth procurement?
What happens if auth isn’t secure by day of procedure?
Do you have a good process around the ASA table?
Do you have a special process for High cost drugs?

If you feel you have a practice that is working well, can you share the workflow?

Please let me know if you want a copy of what I compile and I will send your way as well.

Thanks

Patti Consolver

p.consolver@thewilshiregroup.net

See you at NAHAM ’24!

Thu, 29 Feb 2024 18:12:42 GMT

I work in outpatient rehab primarily getting prior auths. We converted to Epic last fall and we're so lost. Some locations schedule, some wait for auth, some do their own thing. We don't work from the WQ because it's full of patients from before we knew what we were doing so 14K tasks last I checked. If auth isn't obtained then we cancel the visit, but PT?OT is a little different than a procedure. It is a very manual process. Happy to connect further. Also, have you/they tried asking in Epic Earth?