https://www.naham.org/forums/posts.aspx?topic=1491211 Fri, 12 Jun 2026 16:15:13 GMT Wed, 27 May 2020 17:34:34 GMT Copyright © 2020 National Association of Healthcare Access Management https://www.naham.org/forums/posts.aspx?topic=1491211 https://www.naham.org/forums/posts.aspx?topic=1491211 Wed, 5 Jun 2019 15:01:49 GMT https://www.naham.org/forums/posts.aspx?topic=1553377 https://www.naham.org/forums/posts.aspx?topic=1553377
When I was a Patient Access Manager I used Epic Reports through MyReports on POS Collections, Reg Timing, MSP Audits, Daily ED Volume, High Dollar Audits with CM. Some may be already in your Epic and if not your analytics team can build them in. We also used other programs like Kronos for time and attendance, Workday for training and performance.

Epic does have Dashboards to show Denials, Revenue, WQ utilization. I would have to compile all numbers for team members into excel which was shared on a drive.]]> Wed, 27 May 2020 18:34:34 GMT