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Sponsored Webinar: Patient Access & Patient Transfer: Accelerating Your Digital Communications Durin
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 Export to Your Calendar 8/19/2020
When: Wednesday, August 19, 2020
1:00 PM
Where: United States

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Sponsored Webinar: Patient Access & Patient Transfer: Accelerating Your Digital Communications During and Beyond the Pandemic


Wednesday, August 19

1:00 pm EST


The COVID-19 pandemic has challenged healthcare organizations across the country to reinvent the way they provide care to patients in this new normal. During these challenging times, it’s critical for healthcare organizations to have the people, processes and technology in place to empower their teams with the tools to safely deliver the best patient care possible.

One of the critical areas that has been significantly impacted by the pandemic is patient transfer. Patient transfer serves as a critical link between those patients that need advanced care and the facilities that can provide that care. Patient transfer operations are extremely time sensitive and inherently complex – challenges that have become further exacerbated by COVID-19. The outdated communication and phone systems used by health systems and transfer centers across the country were simply not built to handle the dynamic functions required to effectively conduct a patient transfer – the types of cases in which the right communication solutions truly save lives.

Discover how two healthcare systems improved both quality of care and bottom-line growth in this new normal by adopting cloud-based unified communications technology in their contact centers to enhance patient access and patient transfer operations. Learn more about how Banner Health saw a $14 million-dollar benefit in just one year by using LinkLive Healthcare for their patient transfer communications from Charley Larsen, RN Senior Director of Transfer Services; and hear Shannon Hubler, Chief Operating Officer at The South Bend Clinic, share how his contact center reduced their abandonment rates by 200% using Revation’s LinkLive Healthcare solution.





Pat Reetz
Senior Vice President of Products & Markets
Revation Systems

Ed Young
Healthcare Account Executive
Revation Systems



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This NAHAM sponsored webinar provides one(1) NAHAM-approved contact hour and is offered at no cost to both members and non-members.  

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