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Sponsored Webinar: How to use NAHAM’s AccessKeys® to Foster a Problem-Solving Culture
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 Export to Your Calendar 7/16/2020
When: Thursday, July 16, 2020
1:00 PM
Where: United States

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Sponsored Webinar: How to use NAHAM’s AccessKeys® to Foster a Problem-Solving Culture that Transforms Patient Experience

 

 

 

Thursday, July 16

1:00 pm EST

 

Does this sound familiar…Patient Access operates in the mind set of workarounds and re-work? Imagine replacing the ‘just do it’ culture with a ‘problem solving’ culture that is self-managed with KPI’s. Access managers have the unique opportunity to foster an environment that supports high-performing teams, which in turn dramatically improves the experience patients have when they encounter those teams.

 

Hear Goshen Health’s success story and take home a vision with a blueprint on how move the needle from awful or average to good, better and best using NAHAM’s AccessKeys®.

Learning Objectives

 

  1. Learn how Goshen Health improved accuracy, productivity, morale, turnover and wait times.
  2. Discover what a problem-solving culture is and how to foster it in Patient Access.
  3. Obtain a strategic blueprint on how to transform Patient Access using the AccessKeys®.

 

Presenters

 

  • Paul Shorrosh, Founder & CEO, AccuReg
  • Sue Plank, Director of Patient Access, Goshen Health

 

Earn NAHAM Contact Hours

 

 

This NAHAM sponsored webinar provides one(1) NAHAM-approved contact hour and is offered at no cost to both members and non-members. 

 

Unable to attend live? Register to receive a copy of the recording.

 


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