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13th Annual Northeast Regional Conference Presentations
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 Compassionate Connections (Learning Lab)

 Company: Bay State Health Systems
Speakers: Fredia DeGray & (potentially) Denise Schoen


Using NAHAM Online Education to Improve Key Performance Indicators

 

Company: Litmos Health Care

Speaker: Terry Kile

 

The Annual NAHAM Conference: A First Timer’s Experience (Learning Lab)

 

Company: Lowell General Hospital

Speaker: Meaghan Beausoleil

 

“Mission Critical: Managing and Protecting Digital Patient Identities” (General Session/Learning Lab)

 

Company: Experian Health

Speaker: Ken Halaby

 

Group Therapy (General Session/ Learning Lab)

 

Company: DCS Global

Speaker: Lance Mills & (potentially Monaj Chhabra)

 

Taking Automated Scheduling to the Next Level  (Panel Presentation)


Company: John Hopkins Health

Speaker: Amy Tirabassi & (potentially) Tim Gregory


Customer Service or Customer Advocates? Why Listening and Learning from your Patients is Vital to your Organizations Success.

 

      Company: Saratoga Hospital

      Speaker: Michael Cross

 

Providing Welcoming, Inclusive, and Accepting Healthcare (Learning Lab/General Session)

 

Company: Saratoga Hospital

   Speaker: Michael Cross


Improving Patient Experience and Hospital Service

Company:Panviva

   Speaker: Steve Pappas

 

The Role of Registration in Telehealth Services: It All Begins with Registration

Company: New York Presbyterian

   Speaker:Brenda Sauer

 


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