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Maximizing Performance in Patient Access
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Maximizing Performance in Patient Access

Presented by: Jeanne Day
Contact Hours: 1.0 NAHAM Contact Hours
Recorded: December 7, 2011

This webinar discusses Greater Baltimore Medical Center's journey to improve up-front collections by implementing tools to monitor and measure insurance verification and eligibility, collections, registration accuracy and productivity. Detailed examples of the improvements that were made including but not limited to increased co-pay collections, implementation of staff incentives, insurance verification on every registration, address verification, quality checks to prevent common registration errors and denials using an integrated patient access tool, are shared.

*NAHAM membership is not required to view webinars, but you must be logged onto the NAHAM website to access the online store.


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