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An Introduction to NAHAM AccessKeys 3.0

Wednesday, February 1
1:00 pm Eastern Time


Paul Shorrosh, MBA, MSW, CHAM
CHair, NAHAM Industry Standards Committee
Founder & CEO, AccuReg Patient Access Solutions

AccessKeys 3.0 represent 34 essential functions critical to your facility’s performance. Version 3.0 adds 12 entirely news Keys in the domains of Collections, Patient Experience, and Critical Process. It also adds an entirely new domain for Conversions. NAHAM’s Industry Standards Committee—comprised of patient access volunteer professionals— have spent several years compiling this outstanding resource and are excited to launch the new version. 

In this webinar, Industry Standards Committee chair and member of the NAHAM Board of Directors Paul Shorrosh, CEO & Founder of AccuReg, will walk through the new AccessKeys and give you the information you need to start adopting these at your facility, and start to improve your performance at the front end of the revenue cycle & the patient experience. 

This webinar is available at no cost to both members and non-members, and will offer 1 NAHAM-approved contact hour.

Register Today!


Sponsored Webinar:  The Importance of Managing and Protecting Patient Identities 

Sponsored by: Experian Health 


Thursday, February 9
2:00 pm Eastern 



Protecting patient identities is a goal and challenge that all healthcare organizations face on a daily basis.  The complexity of managing these patient identities increases as healthcare systems are exchanging data, as does the challenge of protecting patient identities with the number of users and devices accessing sensitive patient information grows. With the lack of a universal patient identifier, compounded by data integration challenges, there could be significant consequences on patient safety, financial, operational and regulatory inefficiencies to your organization, if not addressed appropriately.



Exchanging information across the healthcare ecosystem and achieving interoperability is a goal and challenge all healthcare organizations share. Regulations such as the Affordable Care Act put forth incentives and requirements to drive adoption of electronic medical records and facilitate the exchange of information. While healthcare’s transition from paper to electronic medical records brings IT efficiencies and benefits to care coordination, it also presents new challenges and risks in managing and protecting digital patient identities. The complexity of managing patient identities increases as numerous systems with varying data quality are exchanging data; as does the complexity of protecting patient identities as the number of users and devices accessing sensitive patient information grows. The lack of a universal identifier, compounded by data integration challenges and fluid patient data, has significant consequences on patient safety, financial, operational and regulatory inefficiencies.

The average hospital has around 800,000 records, of which 8%-12% are duplicates. With duplicates costing up to $50 per pair to reconcile, the result is millions of dollars in reconciliation expenses. Beyond reconciliation costs, duplicate and overlapping records also result in unnecessary tests and treatments, billing errors, identity fraud, and IT inefficiencies. Each of these has a direct impact on the bottom line and takeaway from the budget to improve the quality of care.

Learning Objectives:

  • Identify the challenges managing patient identities
  • Indicate the complexity of protecting patient identities
  • Explain the consequences of not protecting patient identities

Presented by: 

Chris Wild, Identity Management Regional Director, Experian Health

Chris Wild has more than 20 years of experience having focused on cutting edge technology throughout his career. Chris has worked on connecting providers to the laboratory through EHR integrations, and became an advisor to various health systems on interoperability. Chris has also spent some time with other healthcare vendors working with technology in the area of managing preventable readmissions and chronic disease management. Throughout his career, positively identifying a patient, and ensuring appropriate patient chart matching has been at the core of his solutions. Chris grew up in Ann Arbor, Michigan, and graduated with an undergraduate degree and an MBA from the University of Michigan.


This webinar is available at no cost and offers 1 NAHAM-approved contact hour. 


Register Now!

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4/25/2017 » 4/28/2017
NAHAM 43rd Annual Conference



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