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FCC TCPA Exemptions
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Deconstructing the FCC's Declatory Ruling on TCPA Regulations - What it Means for Healthcare Providers

The Federal Communications Commission (FCC) recently clarified the exemption from prior express consent for “healthcare-related messages” made by HIPAA covered organizations and affiliates under the Telephone Consumer Protection Act (TCPA) regulations. NAHAM has looked at the FCC ruling and developed guidance for its members.

Members are encouraged to read and respond to the blog to establish a dialogue on the FCC’s clarity and any outstanding questions regarding common call practices, particularly by Patient Access.

  • Members may find a NAHAM Checklist here to get an initial sense of whether current practices fall within the TCPA exemptions as clarified by the FCC.
  • Members looking for a more thorough analysis may find NAHAM’s “Deconstructing the FCC’s Declaratory Ruling on TCPA Regulations – What it Means for Healthcare Providers” here.
  • The FCC’s Declaratory Ruling and Order In the Matter of Implementing the Telephone Consumer Protection Act of 1991 may be found here.

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