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Certification Commission


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The Certification Commission ensures the quality and integrity of NAHAM’s certification programs by developing and establishing program policies, regulations, and examination materials. Members interested in the certification process and assisting with the CHAM and CHAA examinations are encouraged to participate.

To access the Certification Commission Policies & Procedures Manual, click here.


NAHAM 2017-2018 Certification Commission Roster:


Annemarie Mariani, CHAM (Chair)

Network Director, Patient Access
St. Luke's Hospital & Health Network
Bethleham, PA 

Katherine Harwood, CHAM

Patient Financial Services Manager, Financial Counseling
The University of Utah Hospital 
Salt Lake City, UT 


Gina McKenna, CHAM

Patient Access Manager
The Medical Center of Plano
Plano, TX 

Kerrie West, CHAM, CHAA

Patient Access Director
Bay Medcial Center, Sacred Heart Health System
Panama City, FL

Deborah Denhoff Krofa, CHAM, CHAA

Admission/Registration Manager

Hennepin County Medical Center

Minneapolis, MN

Angela Keehn, CHAM, CHAA

Patient Access Manager

Sparrow Ionia Hospital

Ionia, Michigan


Beth Kolberg, CHAM

Medical Grp Rev Cycle

Kalispell Regional Medical Center

Kalispell, MT

Linda Dejoie, CHAM, CHAA

Patient Access Manager 

St. Joseph's Hospital

Nashua, NH

Dale Sanders

Public Member


Community Search
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Sponsored Webinar- Standardizing Best Practices for an Integrated Consumer Experience

4/1/2018 » 4/7/2018
Patient Access Week 2018

5/3/2018 » 5/6/2018
NAHAM 44th Annual Conference



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