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Earn the CHAA Credential
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Congratulations on taking the first step toward earning the Certified Healthcare Access Associate (CHAA) credential. The National Association of Healthcare Access Management (NAHAM) established the CHAA program to promote the highest standards of patient access services through the credentialing of those working at the front lines of patient access.

Testing Window Application Deadline
January November 30
April February 28
July May 31
October August 31

**Exam windows are open all month for testing.
Date and time is TBD between proctor and candidate.

Payment Information:
$125 for members and non-members. Complimentary CHAA study guide made available when payment is received.

REFUND/DATE CHANGE POLICY: as stated in the Candidate Guide to Certification, only in the case of personal illness, natural disaster, or death in the family will a refund/date change be issued free of charge. You must contact NAHAM within your assigned testing window in order for this to policy to apply. If you are unable to take the exam and DO NOT meet the above requirements, please fill out an Examination Date Change form to switch your testing window for a $50 fee.



Choose from the menu below to learn more about becoming a certified CHAA!


Still not sure if the CHAA is right for you? Email us to ask a question, and a NAHAM certification representative will reach out to you with more information!


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2025 M Street NW, Suite 800: Washington, DC 20036
(202) 367-1125 : info@naham.org

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