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Associate Membership

Is Associate Membership in NAHAM Right for You?

  • Are you the first impression of your facility? Are you responsible for scheduling or registration of patients? Are you the front door to the Revenue Cycle and deliver exquisite customer service?  
  • Do you understand and gather accurate billing data elements? Do you understand today's third party payers and ensure pre-certification and/or authorizations are obtained?
  • Do you verify insurance and calculate third party and patient liabilities? Do you comply with: Medicare Secondary Payer screening requirements; Medical Necessity requirements; EMTALA and HIPAA regulations; Ambulatory Payment Classification (APC) requirements; Important Medicare Message requirements?
  • Do you conduct patient/guarantor interviews and educate them on hospital policies (including financial responsibilities, privacy practices and patient bill of rights)?

If you answered YES to any of the above or have a desire to further your knowledge in the field of patient access, then you need to become an Associate Member of the National Association of Healthcare Access Management - the leader in providing the information, tools, networking, training, and education for those working in patient access services on the front-end.


If you are interested in furthering your career or just staying on top of the leading practices in an ever changing healthcare world, joining NAHAM is a great start! Becoming an Associate Member of NAHAM equips you with new skills and an inspiration to perform your job with confidence. It says you:

  • care about your profession
  • value continuing professional education
  • are in touch with developments in your field
  • wish to join others who view themselves as professionals aspiring to learn, stand out and earn recognition, and advance in their career track.

Take your profession and your career seriously; join as an Associate Member today!


Frequently Asked Questions:

Q. I have at least one staff member that reports to me. Am I eligible for Associate Membership?

A. No. If you have staff reporting to you then you may apply for regular Active membership.


Q. Why would I want to become a member of NAHAM?

A. NAHAM is the premier professional membership organization for those working in scheduling, admissions, registration, patient finance, guest relations and other areas in healthcare. We establish best practices and subject matter expertise; provide an array of networking, education, and certification opportunities; and enable members to influence and promote high quality delivery of Patient Access Services.

Being a member has many advantages. It brings you into a nationwide community of others just like you – others you can establish networks with to learn and share. It also signifies commitment to the profession and shows your supervisor and peers that you are a professional – someone who wants to learn, apply what they learn, and grow in their career.


Q. I took and passed the Certified Healthcare Access Associate (CHAA) Examination. Doesn't that mean that I am a member of NAHAM?

A. Earning the CHAA credential does not convey membership in NAHAM. Members pay annual membership dues to have access to specific member-only benefits.


Q. What "benefits” would be provided to me as an Associate Member?

A. Associate Members of NAHAM immediately become members of a community and gain access to a number of resources designed to help you leverage that access in order to learn the important issues impacting Patient Access Services and how you can help drive improvements in your own hospital facility. These resources include the:

  • Comprehensive Website
  • Discussion Forum
  • Access KnowledgeBase
  • Weekly Access News
  • Patient Access List Serve

Additional benefits include access to the NAHAM Career Center, inclusion in the membership directory, discounts on all NAHAM products, and an electronic copy of the field's distinguished scholarly journal – the Access Management Journal.


Additionally, a major benefit to those Associate Members that are CHAA certified is that they are waived from paying the bi-annual CHAA Certification Maintenance fees. You will still need to renew every two years but you will do so at no cost as an Associate Member.


Q. I am not a supervisor or manager. Why would someone working in Patient Access at my level become a member of NAHAM?

A.The Associate Member category was designed expressly with you in mind. It is an entryway membership into NAHAM and is priced affordably to enable you to experience community in the premier professional membership organization dedicated to Patient Access Services and all of its support services in healthcare.


Q. Sixty dollars per year is expensive to me. Do you have any flexibility regarding the annual dues payment?

A. We sure do. As a special incentive only for those joining NAHAM at the Associate Member level dues may be paid with up to three installments of $20.


Q. I am a current NAHAM Member; can I switch to the Associate Membership and save money?

A. If your job description is similar to the first paragraph above and you are not in a management role, then you should contact NAHAM to discuss your membership options. However, please keep in mind:

  • NAHAM will review all applications for Associate Membership to ensure that your role in your facility applies to the Associate Membership member type.
  • The Associate Membership benefits differ from those of manager-level Individual Members.

If you take pride in your work and want to demonstrate that you are not a clerk but rather a professional then stand out from your peers and become a member of NAHAM.


If you wish to learn all that you can about the multitude of critical issues impacting Patient Access Services and how to grow beyond these issues to become the best-performer and a stand out star in your facility then join NAHAM as an Associate Member today!


Associate Membership is designed for those working in non-supervisory front line staff positions in a healthcare setting who are responsible for collecting information from incoming patients regarding services needed. This membership category is also for undergraduates currently enrolled in an accredited academic institution. Associate members will be entitled to one (1) vote and may serve as a member of a committee but may not hold office or serve as a Chair of a committee.


Membership dues are only $60 per year and include benefits designed especially for front line staff and undergraduate students with an interest in patient access services.


Click here for more information on specific Association Membership benefits

Click here to join NAHAM as an Associate Member today

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5/3/2018 » 5/6/2018
NAHAM 44th Annual Conference



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