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The National Association of Healthcare Access Management is the leading resource in Patient Access Services.


We establish best practices and subject matter expertise; provide an array of networking, education, and certification opportunities; and enable our members to influence and promote high quality delivery of Patient Access Services.


Patient access services professionals provide quality services in registration and all of its support processes to patients, providers and payers into, through and out of their health care experience.


Patient Access Services Includes:

  • Scheduling

  • Call Centers

  • Registration

  • Admissions

  • Patient Finance

  • Guest Relations

  • Other Related Service

Patient Access Facilities Include:

  • Hospitals & Health Systems

  • Physicians' Offices

  • Clinics

  • Long-Term Care

  • Surgery Centers

  • Ambulatory Surgery Centers

  • Rehabilitation Centers

  • And more (Mental health, psychiatric, behavioral, correctional, drug treatment, adolescent, endoscopy centers, etc.)

If you work at one of these types of facilities and your responsibilities include scheduling, admissions, registration, patient finance, guest relations or other related services, you will benefit from the many resources NAHAM offers.

We are also the administrators of the Certified Healthcare Access Manager (CHAM) and Certified Healthcare Access Associate (CHAA) Examinations. Please click on the "Certification" icon above to find out more about what being certified through NAHAM can mean for your career in the Access field!

Please click on any of the icons above to find out more about what NAHAM can offer you!

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© National Association of Healthcare Access Management
2025 M Street NW, Suite 800: Washington, DC 20036
(202) 367-1125 :

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