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A Succession Story: How We Built a Ladder for Rising Stars
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A Succession Story: How We Built a Ladder for Rising Stars

Presented by:
Ashley Howard MSOD, BA of Spanish & Psychology, Children's Mercy Hospitals & Clinics
Heather Sloan, MSOD, BA of Spanish & Psychology, Children's Mercy Hospitals & Clinics
Melissa Surlea, Children's Mercy Hospitals and Clinics

Contact Hours: 1.0 NAHAM Contact Hours
Recorded: NAHAM's 40th Annual Educational Conference and Exposition (2014)

Learn how a four-day retreat series was successfully developed for Access Representatives seeking professional advancement. Hear from course creators on how they overcame the challenges of developing relevant course material and narrowing participants to a select, elite few: details of each day of the retreat series will be outlined. Seminar attendees will experience how this series enhanced valuable communication between management and staff regarding future professional opportunities. Click here to access.

*NAHAM membership is not required to view webinars, but you must be logged onto the NAHAM website to access the online store.


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