Print Page   |   Sign In   |   Join NAHAM
CHAM Exam Information
Share |


The NAHAM Certification Commission released a revised Certified Healthcare Access Manager (CHAM) exam content outline in October of 2016. The revised exam content outline serves as the foundation for the CHAM examination, not only by providing framework for the elements of practice that will be tested, but also by establishing relevance and validity for the CHAM exam.  The October 2016 CHAM testing window was the first to utilize this content outline. Please visit this page for more detailed information.


CHAM Examination Preparation Resources


In addition to the above educational self-preparedness tools and study aids, NAHAM also encourages the formation of study groups to assist in examination preparation. For more information, reference the Certification Study Groups Handbook


CHAM assessments, study guides and other such tools serve as basic introductions to the examinations and are intended for use solely as an aid to help determine your preparedness. It is recommended that you review all available resources to prepare for your certification.

Please note that NAHAM does not recommend or endorse any third party certification preparation materials.  


Examination Requirements

  • Membership: voluntary; not required for examination
  • Practical Experience: Two (2) years management experience in the healthcare or finance industry
  • Minimum Education: High school diploma or GED equivalent plus ninety (90) contact hours earned within the past three (3) years; or a four year degree from an accredited institution in healthcare, business, or related field
  • References: Signature of one (1) supervisor or course instructor/advisor and one (1) CHAM certified individual 
  • Must identify a qualified proctor before signing up for the examination


Take the Exam


Testing Window Application Deadline
January November 30
April February 28
July May 31
October August 31

Community Search
more Calendar

3/7/2018 » 3/9/2018
SEHAM Conference

Georgia Access Management Association (GAMA) One Day Event

4/1/2018 » 4/7/2018
Patient Access Week 2018

5/3/2018 » 5/6/2018
NAHAM 44th Annual Conference



© National Association of Healthcare Access Management
2025 M Street NW, Suite 800: Washington, DC 20036
(202) 367-1125 :

Association Management Software Powered by YourMembership  ::  Legal