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2013 Conference Learning Lab Presentations
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Below are the downloadable presentations for the Learning Lab sessions at the upcoming NAHAM 39th Annual Educational Conference & Exposition. Presentations will be available through July 1, 2013. Some sessions are not yet availalbe but will be as soon as possible.

Disaster Preparedness General Session: Friday, May 17: 9:00 am - 11:30 am

When Disaster Strikes!

Learning Lab Series I: Thursday, May 16: 1:30 pm - 2:45 pm

ACO: What Your Facility Needs to Know

Are you "Leading the Way"? You Are Not a Leader if No One is Following You!

POS Collections: Changing the Culture at Oconee Medical Center

Do You Know Your Hospital's Hidden BENEFITS?

Eligibility Verification - Advanced Techniques to Reduce Denials and Improve Flow

Learning Lab Series II: Thursday, May 16: 3:00 pm - 4:15 pm

Registration Quality Tools and Payment Estimators: Lessons Learned

Proud and Professional - High Performance Front End Patient Access Services

Implementing and Sustaining a Competency Assessment based Career Ladder in Patient Access

Best Practices in POS Collections

Patient Identity Integrity in a Brave New World

Learning Lab Series III: Friday, May 17: 2:15 pm - 3:30 pm

From Where I Sit - A Front-Line Perspective of the Patient Access Pre-Encounter Process Including Scheduing, Pre-Registration, and Financial Clearance

Pre Service Financial Counseling -Taking Cash Collections to the Next Level

Patient Access Education & Training

11 Hospital System Saves Millions Implementing Custom, Automated Labor Management Solution

Awakening the Sleeping Giant - How Technology Will Elevate the Effectiveness and Visibility of Patient Access

Learning Lab Series IV: Friday, May 17: 3:45 pm - 5:00 pm

Accomplishing Cultural Change within your Emergency Department: A Success Story

Two Birds With One Stone - Improving Patient Wait Time and Satisfaction at the Same Time

Unsolved Mysteries: Healthcare Reform and Consumers + Why Are We So Sick?

SWIM IN YOUR LANE: a Staffing Plan For Access Centers

Streamlining Patient Self-Service Using Kiosks

Learning Lab Series V: Saturday, May 18: 9:45 am - 11:00 am

Staff Accountability - How Employee Productivity & Knowledge Increase as a By Product of Patient Access Technology

Patient Flow Management-6 Step Proven Methodology

Bravely Addressing Disputed Claims

Best Practices for Optimizing Patient Payment Processes

Medicare Secondary Payer Questionnaire (MSPQ) Best Practices


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