CHAA Certification Maintenance Program - National Association of Healthcare Access Management

CHAA Certification Renewal

Click here to access the CHAA Renewal Application and Certification Maintenance Handbook

or

Click here to access the Retroactive Maintenance Program

NAHAM requires CHAA certificants to participate in the Certification Maintenance Program in order to retain their CHAA credential. This requirement is in place as the knowledge and skills required for competent occupational and professional performance evolve and change over time. Additionally, because the certification maintenance process encourages certificants to remain current in their field, it increases the confidence of the public, employers, and other stakeholder groups in the certification.

Only CHAA certified persons who earned their credential in an even year (2006, 2008, etc.) will need to participate in the certification maintenance program in 2010. Please refer to the chart below for clarification.

Those seeking to maintain their certification will need to report a minimum of 30 professional development hours and work at least 1,500 hours in a position relevant to patient access services between April 1, 2008 and March 31, 2010.

For a list of contact hour guidelines, click here.

Year Certified	Number of Education Hours	Timeframe of Education	Due Date
2000, 2002, 2004, 2006, 2008	30	04/01/08 to 03/31/10	Applications accepted only between April 1 - 30, 2010
1999, 2001, 2003, 2005, 2007	30	04/01/07 to 03/31/09	You recertified in April 2009 and will recertify again by April 30, 2011
2010	0	n/a	You will first renew by April 30, 2012

The Certification Maintenance Handbook is your guide to a smooth maintenance process. The Handbook covers important information such as:

Maintenance Procedures
Fees
Guidelines for Education Hours
Printable Reporting Form

We strongly encourage you use this book as a resource when completing the Certification Maintenance Process. To review the Certification Maintenance Handbook click here.

Future maintenance cycle information:

Year Certified	Number of Education Hours	Timeframe of Education	Due Date
2000, 2002, 2004, 2006, 2008, 2010	30	04/01/10 to 03/31/12	April 1 – 30, 2012
1999, 2001, 2003, 2005, 2007, 2009	30	04/01/09 to 03/31/11	April 1 – 30, 2011
2011	0	n/a	You will first renew by April 30, 2013