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Membership Information


Patient access services professionals are those individuals who work in admissions, registration, scheduling, patient finance, guest relations and other related services.  All patient access services professionals interested in career growth, creativity, and personal achievement will benefit from the many resources and opportunities available through NAHAM.

Join NAHAM For Valuable Educational and Career Support.  Increase your professionalism, improve your skills and enhance your knowledge with:

  • The Certified Healthcare Access Manager (CHAM) Credentialing Program - A supervised examination program for defining the standards healthcare access management must meet.
  • The Certified Healthcare Access Associate (CHAA) Examination - A supervised examination for refining the knowledge and skills of the healthcare access associate.
  • An Annual National Educational Conference and Exposition, with regional meetings and the opportunity to participate on a committee.
  • Educational Scholarships and Awards.

Enhance Your Career - network with your peers via the:

  • Membership Directory - containing information pertaining to your colleagues across the United States as well as members located in Canada.
  • Job Line - learn of new positions and services available in the industry.
  • Annual Educational Conference and Exposition.
  • Committees and Regional Activities - conducted by NAHAM's affiliate organizations.
  • Access Forum interactive listserve.
  • Presence on Facebook and LinkedIn, professional and social networking sites.

Stay Informed - keep on top of the latest regulations and guidelines affecting patient access matters through NAHAM's publications:

  • The NAHAM Management Journal - a quarterly source of authoritative and educational information.
  • Connections - NAHAM's newsletter with timely updates information about your national association.

Categories of Membership:

Active Membership:

Active Members of NAHAM are individuals who have responsibility for managing training or consulting within the healthcare access continuum and other healthcare professionals interested in patient access services.  These members are entitled to one vote, serve as a member of a committee and, when also certified, hold office or serve as a Chair of a committee in accordance with these Bylaws.   

Membership dues remain unchanged at $165 per year.

View NAHAM Membership benefits. 

Active Membership follows the calendar year.   New members who join NAHAM from July thru September will pay 50% of the membership fee. Those who join October thru December will pay full dues, which will cover the remainder of the year that they join plus the following year.  Valid only for new members.  Not valid for Business Partner membership.  Per NAHAM Board of Directors, Sept. 30, 1995.


Business Partner Membership:

Business Partner Members of NAHAM are individuals working for businesses who service the healthcare industry with particular relevance to patient access services.  These members are not allowed to vote or hold office, but may serve as committee members.  NAHAM views its partnership with industry as an  Alliance for Success. 

Business Partner membership is $1,500 per year as of January 1, 2008, and expires one year from date of payment.   NAHAM Business Partner membership benefits.   


Honorary Membership:

Honorary Membership is limited to a retired person who has demonstrated dedicated service to the Association or the patient access services field.  Upon approval by the Board of Directors, these members shall be exempt from dues.  Honorary Members are not be entitled to vote or hold office, nor serve as a committee Chair, but may serve as a committee member.