The National Association of Healthcare Access Management (NAHAM) is the only national professional organization dedicated to promoting excellence in the management of patient access services in all areas of the healthcare delivery system.

Patient access services professionals provide quality services in registration and all of its support processes to patients, providers and payors into, through and out of their health care experience. Patient access services include: admissions, registration, patient finance, guest relations, other related services.  If your responsibilities include admissions, registration, patient finance, guest relations or other related services, you will benefit from the many resources NAHAM offers.

NAHAM is headquartered in Washington, DC, where it serves the national interests of its members and acts as a central clearinghouse and resource center. Close proximity to key decision makers within the legislative and executive branches gives NAHAM ready access to government resources. NAHAM advocates fair and ethical public healthcare policies that recognize the intrinsic value, dignity and importance of all individuals. Through its broad membership network and extensive selection of technical information, NAHAM assists state, local and regional patient access associations in offering unmatched opportunities for continuing education, professional growth, creativity, and personal achievement.

Join NAHAM For Valuable Educational and Career Support

Increase your professionalism, improve your skills and enhance your knowledge with:

• The Certified Healthcare Access Manager (CHAM) Credentialing Program - A supervised examination program for defining the standards healthcare access management must meet.
• The Certified Healthcare Access Associate (CHAA) Examination - A supervised examination for refining the knowledge and skills of the healthcare access associate.
• An Annual National Educational Conference and Exposition, with work groups and committees.
• Educational Scholarships and Awards

Enhance Your Career - network with your peers via the:

• Membership Directory - containing information pertaining to your colleagues across the United States as well as members located in Canada.
• Job Line - learn of new positions and services available in the industry.
• Annual Educational Conference and Exposition.
• Committees and Regional Activities - conducted by NAHAM's affiliate organizations.

Stay Informed - keep on top of the latest regulations and guidelines affecting patient access matters through NAHAM's publications:

• The NAHAM Management Journal - a source of authoritative and educational information.
• CONNECTIONS - NAHAM's quarterly newsletter with timely updates on patient access issues.

Earn Recognition:

NAHAM was responsible for establishing the National Healthcare Access Personnel Week on the calendar of the American Hospital Association. NAHAM promotes this event every April with motivational promotional products available to build team spirit. Patient Access Personnel Week recognition items will be available for your staff and facility, on a year-long basis.

Membership Categories and Requirements

Active Membership

Individuals who are responsible for managing, training or consulting within the healthcare access continuum and other healthcare professionals interested in patient access services. Active members are entitled to run for elective office, exercise voting privileges, and receive all NAHAM publications such as the NAHAM Management Journal, CONNECTIONS, and the Membership Directory.

Business Partner Membership

Corporations or institutions who serve the healthcare industry with particular relevance to the patient access field.