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Webinar: Optimizing Self-Pay Account Resolution
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 Export to Your Calendar 7/6/2017
When: Thursday, July 6, 2017
1:00 PM
Where: United States

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Optimizing Self-Pay Account Resolution

Thursday, July 6

1:00pm Eastern


Effectively structuring financial counseling teams and processes can dramatically impact your bottom line. Novant Health allocates responsibilities of financial counseling across the system while utilizing propensity-to-pay scoring and autodialing technology to increase efficiencies. This structure also assists with 501r compliance.


Presented by: 

Danielle Andujar, CHAM
Assistant Director, Patient Access
Novant Health


Danielle Andujar is the assistant director of patient access for Novant Health’s Greater Charlotte and Coastal Markets.  She oversees the patient access, financial counseling, and cashiering functions at six acute care facilities and two outpatient rehab sites.  She has been with Novant Health for 7 years.  Prior to that, she worked for HCA in Florida as a patient access manager and management consultant.  She holds bachelors of health services administration from University of Central Florida and an MBA from Columbia Southern University.    


This webinar will provide one (1) NAHAM-approved contact hour. It is $25 for non-members and free for members. 


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*NAHAM membership is not required to view webinars, but you must be logged into the NAHAM website to access the online store. 

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