Joint Commission Survey Toolkit Webinar

Presented by: Brenda Sauer, RN, MA CHAM, Director, New York Presbyterian Hospital; and Michael Sciarabba, CHAM, Director of Patient Access Services, Advocate Illinois Masonic Medical Center

Contact Hours: 1.0 NAHAM Contact Hours

Recorded: September 20, 2012

Participating in a Joint Commission survey can be challenging and overwhelming in terms of the information needed by the healthcare access staff to be successful in the tracer methodology, group tracers, or in an audit situation. NAHAM, with the guidance of the Policy Development/Government Relations Committee, recently launched a members-only Joint Commission Survey Toolkit to help you and your facility prepare for your next Joint Commission Survey. The toolkit consists of a preparedness checklist, question set, case studies, "what if” scenarios, and other tools to help access professional navigate these audits.