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Certification Commission

The Certification Commission ensures the quality and integrity of NAHAM’s certification programs by developing and establishing program policies, regulations, and examination materials. Members interested in the certification process and assisting with the CHAM and CHAA examinations are encouraged to participate.


NAHAM 2015 - 2016 Certification Commission Roster:

Annemarie Mariani, CHAM (Chair)
Network Director, Patient Access
St. Luke's Hospital & Health Network
Bethleham, PA 

Linda Dejoie, CHAA, CHAM
Patient Access Manager
St. Joseph's Hospital
Nashua, NH 

Katherine Harwood, CHAM
Patient Financial Services Manager, Financial Counseling
The University of Utah Hospital 
Salt Lake City, UT 

Connie Longuet, CHAM, MBA, MHA
Director, Business Center
University of Texas MD Anderson Cancer Center
Houston, TX 

Beth Kolberg, CHAM
Director, Patient Access
Billings Clinic
Billings, MT

Gina McKenna, CHAM
Patient Access Manager
The Medical Center of Plano
Plano, TX

Bob Thalls (Public Member)
Program Manager, Healthcare and Logistics Corporate College, Central Indiana
Ivy Tech Community College
Indianapolis, IN

Kerrie West, CHAM, CHAA
Manager, Patient Access & Telecommunications
BayCare Health Systems
Winter Haven, FL

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