Welcome to our Online Community!

The National Association of Healthcare Access Management promotes best practices, standards, and subject matter expertise; provides an array of networking, education, and certification opportunities; and enables our members to influence and promote high quality delivery of Patient Access Services.

Welcome to our online community; we're glad you're here!

NAHAM AccessKeys® 2.0 Now Available!

NAHAM is excited to announce the unveiling of a project more than two years in the making. Click here to download the NAHAM AccessKeys®

AccessKeys® are available to members only! Renew your membership or join NAHAM today! 

 Check out NAHAM's Positive Patient Identity Course!

NAHAM is excited to announce the launch of our new online Positive Patient Identity Course, developed in collaboration with LifeMed ID. Click here for more information.  
*Please note that you must be logged in to the NAHAM website to access the online store. Membership is not required, but you must have a website account.  



  • The NAHAM Certification Commission is pleased to announce the release of the revised Certified Healthcare Access Manager (CHAM) exam content outline! The revised exam content outline will serve as the foundation for the CHAM examination, not only by providing framework for the elements of practice that will be tested, but also by establishing relevance and validity for the CHAM exam. The October 2016 CHAM testing window will be the first to utilize this content outline; the July testing window will not be affected. For those planning to take the CHAM Exam in October, the update CHAM Study Guide will be available in July.
  • NAHAM AccessKeys® User’s Guide now available! Download it now for in-depth explanations of each KPI, the calculation, the data source, the purpose and the terminology.
  • NAHAM thanks our Business Partner Members for their continued support. View the list of Business Partners and visit their websites.
  • Would you like to present a NAHAM Webinar? Click here to submit a webinar proposal. 
  • You can provide NAHAM contact hours at your local events and through other educational events! Click here for more information.  
  • NAHAM 41st Annual Educational Conference & Exposition recordings are now available for purchase as on-demand webinars! Download the recordings today and catch up on what you may have missed.

Sign In

Forgot your password?

Haven't joined yet?

Upcoming Events


© National Association of Healthcare Access Management : 2025 M Street NW, Suite 800 : Washington, DC 20036 : (202) 367-1125 : info@naham.org