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5 Strategies for Achieving Positive Patient Identification and True EMPI Integrity


Sponsored by:  Imprivata

Friday, August 11 
1:00 pm Eastern 


10% of patients are misidentified during medical record searches – and 9% of them will suffer an adverse event.


Those statistics are too high to ignore.


Manual patient identification puts a lot of pressure on your busy registration teams and is fraught with opportunity for error with reliance on demographic data, photo identification, and manual entry.


Not only can patient misidentification lead to severe medical errors at the point of entry, but it also impacts your hospital’s bottom line in the form of increased liability, denied claims, and bad debt write-off.


Attend this webinar to find out how you can improve patient identification in your organization. You will learn:

  • The risks created by duplicate and overlay medical records
  • Best practices for an MPI or EMPI clean up
  • Strategies for improved patient matching across disparate EHR and ADT systems
  • How to streamline registration, improve patient satisfaction, and achieve medical record efficiencies
  • Tips and solutions for ensuring positive patient identification across the continuum of care and through the billing cycle


Mollie Drake, MBA

Mollie Drake has been in healthcare for over 25 years. Her career spans many positions, all of which focusing on the front-end processes of admissions and registration, and leading to her role as Senior Director of Corporate Access Management for Scripps Health in San Diego. In that role, she was responsible for streamlining many functions, implementing a 3-tiered career path and raising awareness throughout the organization for how critical registration is to patient safety.  Ms. Drake is a graduate of San Diego State University, where she obtained her MBA in Healthcare Administration in 1999. She recently retired and lives with her husband of 30 years in San Diego.

Rachel Podczervinski, RHIA
Director of Identity Solutions, Just Associates

With more than 15 years of experience working with patient identity and master patient indexes in hospitals across the country, Rachel Podczervinski is a recognized leader in EMPI maintenance. As Director of Identity Solutions at Just Associates, she leads a team of quality assurance specialists and patient identity experts to correct duplicate records hiding in systems, using a sophisticated patient matching algorithm. She was recently presented with the Rising Star Award from the Colorado Health Information Management Association (CHIMA). 


Carl Bertrams, MBA

VP of Sales, Imprivata, Inc.

Carl has 28 years of experience in the healthcare revenue cycle software and services industry. An early pioneer of electronic billing for hospitals, he has extensive expertise in the areas of healthcare revenue cycle, patient access, health information management, patient financial services, Medicare compliance, and biometrics for positive patient identification. Carl is a frequent speaker at healthcare industry events such as HIMSS, HFMA, NAHAM, and AHIMA on the subject of biometrics and its growing use in healthcare patient identification.



This webinar will provide one (1) NAHAM-approved contact hour, and is presented at no cost. 


Register Today!


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